Service and Administration

Crissie Insurance Group is a vital part of your community. As community members, we take our jobs as your insurance agents very seriously.

Should a serious loss occur after hours or a question arise that cannot wait until the next business day, Crissie agents are available to assist you 24 hours a day, seven days a week.

Online Access to Your Policies
Crissie also offers an online customer service tool, CSR24. This tool allows you to make detailed service requests and view up-to-date information about your insurance policies written through The Crissie Insurance Group. Best of all, it is available 24 hours a day / 7 days a week.

At CSR24, you can

  • Review Your Policies
  • Make Policy Changes
  • Auto ID Cards
  • Report a Claim

Billing Questions
Click here for a list of website links and phone numbers for the insurance companies we represent. In many cases, you can pay your bill or check billing status online.


Claims Assistance
Click here for a list of website links and phone numbers for the insurance carriers we represent. Many of our fine carriers offer 24-hour, direct claim reporting services.

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(C) 2015 Crissie Insurance Group | 1700 Higgins Road Suite 320 | Des Plaines, IL 60018
Phone: 847.296.0655 | Fax: 847.297.7779 |